2. Because most people listen with the intent to reply, not to understand. It means to really focus on the words they are saying and what is going on in their mind. “Most people do not listen with the intent to understand; they listen with the intent to reply.” Stephen R. Covey MOTIVATIONAL WRITER. This improves your effectiveness in pre-empting escalations. You must approach listening with a positive attitude and the intent to understand the other person completely. You started this assessment previously and didn't complete it. Identify statements that can be used to acknowledge a customer’s issue. Focusing on listening with the intention to understand, and not with the intention of merely replying makes customers feel heard and understood. You're listening with the intent to control the interaction. The other way to listen to customers is to listen with the intent to understand. It will be refreshing. The problem with listening with the intent to reply One suggestion found. 560463. Most of my life, I thought helping someone else meant telling them what they ought to do, trying to give them good advice, listening to them just enough so that I could give them a solution to their problems. It's hard to listen beneath your spouse's words to how they feel and what the statement really means to them. They're filtering everything through their own paradigms, reading their autobiography into other people's lives. - Yes, but I did not receive the package. “No one is as deaf as the man who will not listen.” Proverb. 0. Listening is so valuable even in messages online. As you watch the non-verbal cues people provide as they are processing a message you often know they are itching to vocalize their response versus listening to truly understand the message content. The focus was on seeking to understand the customer. I'm wondering if it was left on the wrong address? with the intent to reply You filter everything you hear through your life experiences, your frame of reference. If we make a pattern of listening to reply. Hearing involves ears primarily; listening is mental. Become a Certified CAD Designer with SOLIDWORKS, Become a Civil Engineering CAD Technician, Become an Industrial Design CAD Technician, Become a Windows System Administrator (Server 2012 R2), Why you've been unsuccessful with angry customers, Three reasons situations escalate—and how to stop the cycle, When a customer disagrees with your policy. Surprisingly what I’ve found helps the most is listening. Sharon Gibson. It's listening just enough to get your point across, What people really want is to be listened to, not talked to. 3. You listen to yourself as you prepare in your mind what you are going to say, the questions you are going to ask, etc. It’s amazing the power of listening in our world today with so many people talking it’s amazing what you can do with listening. Learning to listen with the intent to understand is one of the most important skills that a sales professional can acquire in his or her career. “Most people do not listen with the intent to understand; they listen with the intent to reply.” - Stephen R. Covey. In summary, most of us have never been taught to listen, so it’s really not our fault. is it's not real listening. and listening with the intent to understand. When I say empathic listening, I mean listening with intent to understand . You have trained your brain to take a cue (you see a doughnut), anticipate a reward (a sugar high), and make the behavior automatic (nom that donut).. When you’re focused on what you’re trying to say, you’re only in this dream world of preset responses that’s so boring. 4186. - Shipping details are available Practice it. where you think they need to go. to research a missing package for you. - Right, the thing is I did not receive the package. Listening is one of the most important and, honestly, one of the most difficult skills of marriage. Identify the benefits of using partnering language. I know a lot of couples tend to say things like he just doesn’t listen to me or she doesn’t really listen to what I’m saying anymore. I would go around trying to point out things I should do for myself. I find I often end up saying that when I’m really listening because I don’t have anything else appropriate to say that’s not judgmental, that’s not advice, thank you for sharing this with me. my issue is the package shows delivered but I don't have it. Listen with the intent to understand. Today's topic is how listening with the intent to understand makes all of your #relationships better. You can learn sometng new. Our ability to listen is an essential skill for those responsible for leading and managing people at every level. I often ask clients, "When you interact with someone, do you listen with an intent to understand or with an intent to respond?" - Stephen Covey 37462. When I was doing something like being really selfish and people say you should think of other people, I would just get defensive and say I do think of other people and I wouldn’t hear a word they said. This form of listening is taught by business schools and coaches, and it’s not about just nodding and smiling your way through as she speaks. my issue is the package shows delivered but I don't have it. If you have a problem focusing, repeat what the person is saying in your head. They are either listening to understand or usually they listen to move to the next point and pass forward without understanding the subject. How I learned to listen. Your only focus is understanding the customer's perspective. The other way to listen to customers You can listen with the intent to reply. The more you do it, the more you’ll get used to doing it and it gets easier especially it gets easier as people will talk to you more and more. Aug 24, 2013 - most people do not listen with the intent to understand. Listen with the intent to understand. When you really listen to someone, you’ll be surprised at how much you can instantly learn about them. To truly listen and understand what’s being said means making the choice to be 100 percent present in the moment and allowing the speaker to captivate your attention. It will be refreshing. You’ll be amazed at how much people are willing to share with you and how much they’re willing to listen to and understand your point-of-view. Video: Listen with the intent to understand. I am honored you are listening to me and today I pray that I can be as good a listener as you are right now. I know most of my life I’ve said all these canned responses all the time. When we listen with curiosity, we don’t listen with the intent to reply. What “Listening to Understand” Looks Like. The focus was on seeking to understand the customer. Do not listen with the intent to reply. They're filtering everything through their own paradigms, reading their autobiography into other people's lives. - Ah, so it looks like we need Do you listen with the intent to understand or with the intent to reply? Repetition is annoying and frustrating. You may immediately understand the words and sentences, but you will not immediately understand the overall purpose. selectively hearing only part of what the customer says. As you watch the non-verbal cues people provide as they are processing a message you often know they are itching to vocalize their response versus listening to truly understand the message content. One effective way to get over the offense is to make an attempt to understand why the other person said what they did. 383. He was so focused on reading off the tracking details, that he missed the customer's question about the package, and it's usually because we're on autopilot. Listening with the intent to reply Active listening enables you to quickly identify and fill knowledge gaps and avoid going over old ground. Speak with honesty. When I look at two people, I often see two people who mainly want to talk and this is from my own personal experience. Listen with the intent to understand. - I've already tracked on your website, "Oh, I know exactly how you feel!" You check what you hear against your autobiography and see how it measures up. You walk midway into a lecture. Life can be lived fully when you reserve a place in your mind that allows you to take a step back from all the toxic energy. Even if you’re not talking to someone, you can be a very valuable resource, you … Joseph does an awesome job with working with freelancers online that do things for my company and what Joseph says all the time is that people just want someone to listen with intent to understand. - Awesome, thank you. on our website 24 hours a day, do you need the web address? But with the intent to understand. is listening for your opportunity to direct the customer What a good question!’ My client responded in this exact same way. In other words they just want someone who will listen to them even online. I often ask clients, "When you interact with someone, do you listen with an intent to understand or with an intent to respond?" All while not making assumptions or listening through a filter of what it means to you. Achetez most people do not listen with the intent to understand; Unisex Baseball Shirt X-Large livraison gratuite retours gratuits selon éligibilité (voir cond.) If I just focus on what I want to say almost nothing get’s heard. Nearly every customer service professional has encountered a livid customer. If you think about how most people have conversations, it’s obvious. I pray that I can be that good of a listener to everyone in my life. and that can lead to a situation that escalates. Use it often. Same content. - There are two ways you can listen to a customer. If that’s what you’re getting that means you are being helpful and I’ve found that if I really want to help someone else I need to be completely present and listen to them, I need to apply all of my mindful techniques and pay attention to my breathing and fully be there in service to them. Listen to their words, watch their body language, and focus on the speaker completely. and his focus wasn't on getting his point across. Usually that’s not the real problem. Such situations are unquestionably tough, but—with the right approach—you can consistently de-escalate the tension. This is where the trouble starts. Quote: "Most people do not listen with the intent to understand. Your only focus is understanding the customer's perspective. - The package was delivered yesterday at 3:06 p.m. - Right, the thing is I did not receive the package. “Most people do not listen with the intent to understand; they listen with the intent to reply.” Stephen R. Covey - I'm happy to help. you don't interrupt or make assumptions. "I went through the very same thing. most people listen with the intent to reply. When people are used to being interrupted and they don’t get interrupted while you are listening to them, you may find people will talk to you for absurd amount of time without even pausing or they’ll ask you a question like what do you think about this and then they’ll keep talking right through it and ten minutes later they’ll ask you another question and then they’ll keep talking right through it. and that can lead to a situation that escalates. and his focus wasn't on getting his point across. On my second medical firm, I had the opportunity to watch an expert listener at work. - Sure, TY3729. Listen with an open mind. That’s not listening, that’s being defensive. is listening for your opportunity to direct the customer. Think of it this way. "Listen with the intent to understand, not the intent to reply." It’s easy to share these videos because I’m not talking most of the day if you’re trying to do things online and create things, it helps to not be spending your creative energy also. I remember her showing me something once then asking, “Go it?” When I asked for clarity, I got the above response. “Listen with curiosity. New platform. You are now leaving Lynda.com and will be automatically redirected to LinkedIn Learning to access your learning content. and it's usually because we're on autopilot TY3729. View Author Page at Wikipedia; Search for Stephen R. Covey at Amazon.com; Quotation by Stephen R. Covey: Most people do not listen with the intent to understand; they listen with the intent to … Hearing involves ears primarily; listening is mental. Act with integrity. - There are two ways you can listen to a customer. Practice it. I firmly believe it has a root cause in the fact that people listen with the intent to respond – NOT with the intent to understand (a quote made famous by Stephen R. Covey). Learn about the difference in this video. listening to understand the energy they attach to the issue. It goes beyond hearing. So it looks like the package was delivered yesterday. You listen to yourself as you prepare in your mind what you are going to say, the questions you are going to ask, etc. you're more likely to have an interaction escalate. I'm wondering if it was left on the wrong address? is to listen with the intent to understand. The underlying point of this article is to listen to understand, rather than to listen to determine your response. that he missed the customer's question about the package All while not making assumptions or listening through a filter of what it means to you. Myra goes over what often causes situations to escalate, and shares practical steps you can take to prevent an escalation. Yet another podcast, yet another day in my life. You check what you hear against your autobiography and see how it measures up. listening to understand the other person s values and beliefs . You filter everything you hear through your life experiences, your frame of reference. - The package was delivered yesterday at 3:06 p.m. and listening with the intent to understand. Listen with the intent to understand. - Here, the employee didn't make assumptions She also provides tips that can help you reframe conversations, manage expectations, handle customers who ask for your supervisor, and more. 1:30Press on any video thumbnail to jump immediately to the timecode shown. It gets you within the other person’s reality. If you actually read their messages and you don’t have to write as long a message back, but something thoughtful that shows that you read their  message. “When you interact with someone, do you listen with an intent to understand or with an intent to respond?” Their answer is often: ‘Oh! Most of us could be better listeners. — Stephen Covey (via bondings) 125798. She had little patience with new staff. This quote from Stephen Covey is very relevant in today’s fast paced, ambiguous and at times uncertain business environment. Listening with intent is an iceberg activity (Figure 5.2). Let me tell you about my experience." What people really want is to be heard and not heard just enough to be judged and be told what to do, but really be heard fully listened to and focused on and often that will require not saying anything back immediately, not trying to figure out what you should say next, while they’re talking and simply paying complete attention to them. I notice that with my wife, I really was riveted when she had something to say because she listened to me and I’m so excited to hear what she has to say because I know she really listens to me and therefore I know she has good things to say back to me. It's easier said than done. Anonymous SEPTEMBER 13, 2018 Listen to learn what is being said. I pray that I can always be a good listener and especially today. When people are hurting, for example, they need someone listening with their heart and mind. and left on the front porch. That works miracles when you will completely listen to someone. Without judging. I realize it was hard to share this personal story with me. - Yes, but I did not receive the package. 1118. In this course, instructor Myra Golden shares strategies for defusing intense situations, providing practical approaches that can help you calm angry customers. 1. I try and us the rest of the day when I’m not doing these videos to soak in to absorb and then I’ve got information and energy that often you are saying is useful. Have you ever had someone say things to you in emails, on the phone or in person that cause you to take offense? It’s the problem reversed often. Take in their tone of voice as well as what they are actually saying. So it looks like the package was delivered yesterday Do you happen to have the tracking number? "Listen with the intent to understand, not the..." - Stephen Covey quotes from BrainyQuote.com As good as you are, as good as my wife is and I pray that when I do say something that it will be from the heart and honest and not a canned response and not something judgmental but something loving and that’s genuinely helpful. Use up and down keys to navigate. Recognize examples of pushing when dealing with a customer. I’ve been grateful my wife has taught me how to be such a better listener that now I focus everywhere on being the listener and you’ll be amazed at how much people pay attention to what you have to say when you’re a good listener. Technically, listening is a conscious mental act directed at understanding. 16669. And consequently, you decide … When someone is talking to you, look at them. I'll take care of that for you right now. The experts call this “active listening”, and there are a few different components: Pay attention. Try it. 160124. Lens by @jessyshore (at Newport Beach, California) “Weren’t you listening?” Years ago, I started a new job and the manager was not the best trainer. Effective listening is skill-based and must be learned and practiced. 174171. What are some of the best ways to help another person? What is the problem with listening to respond? - Hi, I'd like to check the status of a shipment. I hope this has been useful for you in the next time someone comes to you and wants to help and you want to do the best job you can helping them. - Awesome, thank you. you're more likely to have an interaction escalate. I firmly believe it has a root cause in the fact that people listen with the intent to respond – NOT with the intent to understand (a quote made famous by Stephen R. Covey). Try it. First, a study at Princeton University (“Speaker-Listener Neural Coupling Underlies Successful Communication,” by Charles G. Gross, June 19, 2010) found that there is a lag between what you hear and what you understand. Home / blog / “Most people do not listen with the intent to understand; they listen with the intent to reply. Listen with the intent to understand. They're either speaking or preparing to speak. listening with intent to understand. ” 0. Apr 27, 2015 - Most people do not listen with the intent to understand; they listen with the intent to reply. is to listen with the intent to understand. listening to understand their personality as it impacts on this issue . - Yes, hold on. Surprisingly, I’ve found helping someone else a lot different than I thought most of my life. And this is something I've learnt over the years, the more you keep quiet and listen patiently, the more you understand if the situation needs to be addressed. You listen with reflective skills, but you listen with intent to reply, to control, to manipulate.” Why is Empathic Listening So Powerful? May these quotes inspire you to listen so that you may succeed in the pursuit of your dreams. you seek to understand the other person, The one who has the true intention to understand never face the complication in conquering any of the discussions, … Oct 5, 2012 - Most people do not listen with the intent to understand; they listen with the intent to reply ~ Stephen Covey on our website 24 hours a day, do you need the web address? I know allot of people tried and cared about me a lot and have wanted to provide help, but the judgment almost never worked, it usually made things worse. Let's try this again. Listen With the Intent to Understand (Day 2 of 5) with | October 22, 2019 . When people are hurting, for example, they need someone listening with their heart and mind. 16669. 4186. Embed the preview of this course instead. Only listen. 560463. 174171. How do you get passed it and work through it? listening to understand the emotion they bring . and listening just to jump in and reply. Start your free month on LinkedIn Learning, which now features 100% of Lynda.com courses. Even if you’re not talking to someone, you can be a very valuable resource, you can have much better working relationships if you’ll really just be there for someone to listen to. What do you do about it? You can learn a lot from listening to others, but when you choose to listen with intent to understand you will learn at a much deeper level – about your team and your organisation. Most people do not listen with the intent to understand; they listen with the intent to reply. Via The 7 Habits of Highly Effective People: - I'd like to check the status of a shipment. and automatically replied with a wrote response. You're listening with the intent to control the interaction. In other words they just want someone who will listen to them even online. 160124. Technically, listening is a conscious mental act directed at understanding. Let me tell you about my experience." Video 141/365 of daily motivational and #mindset videos. If I think about it in terms of what’s worked for me, very rarely did anyone’s judgment provide good help or me. “When you interact with someone, do you listen with an intent to understand or with an intent to respond?” Their answer is often: ‘Oh! Now I’m amazed it seems like everyone that I’m around shares with me and I usually don’t say much back and they find that really helpful. 1118 "Most people do not listen with the intent to understand; they listen with the intent to reply." These individuals may yell, curse, or forcefully disagree with a policy that you must enforce, but can't control. He was so focused on reading off the tracking details Determine the best response to a customer who asks to speak to a manager. With this level of listening, When thinking about what I could take back to my organization, one of the most intriguing concepts centered on the fifth step, “seek first to understand, then to be understood”, a.k.a. I’ve found this has a miraculous power which can be challenging to deal with at times because when people are not used to being listened to sometimes they will talk more than they would ever believe. One of the reasons I probably do these videos now so easily is because I’m not talking so much in my personal life. There are 3 parts to a good or bad habit: Cue (what triggers the action), Routine (the action itself), Reward (the positive result because of the action). Listening with the intent to reply is listening for your opportunity to direct the customer where you think they need to go. This paradigm is completely different from the usual paradigm. : Booklets, Standard: 9781079699487: Books - Amazon.ca I'll take care of that for you right now. so you miss things. Instead of thinking about what you want to say while the other person is talking, really listen to them. Credit: Stephen Covey , The 7 Habits of Highly Effective People As Stephen Covey points out, we tend to listen with the intent to reply rather than to understand, or we fall into the trap of ditting other people’s stories , or we start to judge or evaluate what they have to say. How many days have you really wanted to help someone else, to be there for someone else? and automatically replied with a wrote response. - Hi, I'd like to check the status of a shipment. Notice their eye contact and body language. — Stephen Covey (via bondings) 125798. 234068. "Oh, I know exactly how you feel!" Multiple suggestions found. Then I was surprised when no one in my life ever brought their personal problems to me first of all or was really helpful that I provided good things for them. "Most people do not listen with the intent to understand; they listen with the intent to reply." "Most people do not listen with the intent to understand; they listen with the intent to reply" Wooditch Network. I remember a lot of conversations where the only interest I had was what I could say. Thank you for taking the time to let us know what you think of our site. We listen for what’s behind the words.” ― Roy T. Bennett, The Light in the Heart The greatest problem with communication is we don’t listen to understand. Figure 5.2: The two types of listening . It would be a mixture of things I’ve heard before and things I thought were appropriate to the situation. Let's watch the difference between listening. Let's watch the difference between listening You're listening with the intent to control the interaction. I’m mostly listen all day other than doing these videos most of the day I’m listening. What a good question!’ My client responded in this exact same way. To listen with the intent to understand means putting aside all prior information and knowledge, to enter into the worldview of the speaker. Don’t judge. Those moments when you nod and smile in the right places. Do Not Listen With The Intent To Reply But With The Intent To Understand: A soft cover blank lined journal to jot down ideas, memories, goals, and anything else that comes to mind. Because most people listen with the intent to reply, not to understand. This will not affect your course history, your reports, or your certificates of completion for this course. This movie is locked and only viewable to logged-in members. New platform. This is "listen with the intent to understand" by BradyGroup on Vimeo, the home for high quality videos and the people who love them. Keeping in mind nowadays mentality, people usually search for the place or person, where they would have listened with an intent to be understood. And people “need” to be understood. Especially if someone needed help, I really got concerned with what can I say? Listening is one of the most important and, honestly, one of the most difficult skills of marriage. Listen for the big picture, not the details. Explore Lynda.com's library of categories, topics, software and learning paths. Most people listen with the intent to reply." So why does this happen? Ana calma from Philippines AUGUST 31, 2019 Exactly. Most people do not listen with the intent to understand; they listen with the intent to reply. Cancel Unsubscribe. Your Comments. Listening is so valuable even in messages online. According to Egan(1998), there are four components of active listening; attending, paraphrasing, reflecting feeling, and reflecting meaning. Keeping in mind nowadays mentality, people usually search for the place or person, where they would have listened with an intent to be understood. Depending upon the individual, it could be between a few seconds to up to a minute. They are either listening to understand or usually they listen to move to the next point and pass forward without understanding the subject. "Listen with the intent to understand, not the intent to reply." This intrigued me for many reasons, some of which were related to our internal organizational effectiveness and others that related to our work product with clients. Joseph does an awesome job with working with freelancers online that do things for my company and what Joseph says all the time is that people just want someone to listen with intent to understand. - The employee heard track Listen With the Intent to Understand (Day 2 of 5) with | October 22, 2019 . 234068. And I think, as a country, we listen with the intent to respond and not with the intent to understand where people are coming from. Listening is one of those skills that we're not really taught how to do. "I went through the very same thing. Quotation: Most people do not listen with the intent to understand - Most people do not listen with the intent to understand; they listen with the intent to reply. - I'd like to check the status of a shipment. Use up and down keys to navigate. In other words, I tried to help people most of my life through judgment and I will bet a lot of people tried to help you in your life through judgment also. If we make a pattern of listening to reply, You’ll be amazed at how much people are willing to share with you and how much they’re willing to listen to and understand your point-of-view. Usually, the other person will listen to you if you listen to them and I don’t mean sitting there nodding. You listen with reflective skills, but you listen with intent to reply, to control, to manipulate. My wife turned me on to this by being such a good listener herself. We listen to reply. listening to understand content . at 3:06 p.m. and left on the porch. The next time you see two people talking and they’re both really interested in talking, notice how little they tend to listen to each other. to understand; they listen with the intent to reply." Don't listen with the intent to reply. Use it often. - Tracking number? - Here, the employee didn't make assumptions. we can miss vital points which might change what we were going to say. I’ve found that works miracles. The problem with that was that is that it didn’t work, usually it worse, and that’s the same way I went about trying to help myself. They're either speaking or preparing to speak. The other way to listen to customers is to listen with the intent to understand. There’s so many places you can get talked to these days that what people really need is a listener. Notes are saved with you account but can also be exported as plain text, MS Word, PDF, Google Doc, or Evernote. In other words, they were looking at what you’re doing and what you’ve done in your life and saying this is what you ought to do. Are you sure you want to mark all the videos in this course as unwatched? 383. Most of us could be better listeners. Active listening is a technique that is used in counseling, training, and solving disputes or conflicts.It requires the listener to fully concentrate, understand, respond and then remember what is being said. Same content. You can pick up where you left off, or start over. The answer is, when you listen to respond, we are generally formulating and answer in our head while the person is talking, i.e. Listening Pass It On® Pass It On® share tweet pin email print. I’ve been doing this in my life and for the first time I’ve found people seem to be finding what I share with them is helpful even if it’s just a couple of words. Same instructors. being left at the wrong address. #Lifespurpose #BeStill #RekkrBrothers . And when you miss things, 37462. What I’ve noticed is the more I listen, the more people pay attention to the words I say. It’s so powerful because you’re actually listening to understand. Everyone will appreciate being heard and saving precious time. This means not thinking about what you want to say while your prospect is talking. Type in the entry box, then click Enter to save your note. Develop in-demand skills with access to thousands of expert-led courses on business, tech and creative topics. The problem is you aren’t willing to listen to them anymore. What I mean by listening is just peaceful and just sitting there receiving everything they have to say, you don’t even have to think about it. Listening is one of those skills that we're not really taught how to do. You’ll say all these things that are canned. Most people do not listen with the intent to understand; they listen with the intent to reply. Don't worry about it, I'm wondering if it was left on the wrong address? It's hard to listen beneath your spouse's words to how they feel and what the statement really means to them. Same instructors. Listening with intent to understand is an incredibly useful skill, particularly in emotional situations where leaders need detailed information to make decisions. Loading... Unsubscribe from Wooditch Network? Do you happen to have the tracking number? The problem with listening with the intent to reply. Achetez most people do not listen with the intent to understand; Womens T-shirt livraison gratuite retours gratuits selon éligibilité (voir cond.) What is the meaning of Stephen R. Covey’s quote “Most people do not listen with the intent to understand; they listen with the intent to reply”? Most people don't listen with the intent to understand, they listen with the intent to reply printed kid's backpack, Cute backpacks, cute small backpacks, cute black backpack, cool black backpack, fas: Amazon.ca: Home & Kitchen customers may become frustrated | Heartfelt Love And Life Quotes | Most people do not listen with the intent to understand; they listen with the intent to reply. And I think, as a country, we listen with the intent to respond and not with the intent to understand where people are coming from. True Hunters and Closers understand the strength behind listening to a prospect’s request, concern, and ultimately their needs. Summarize the goal of reframing conversations. At times, we’re all guilty of not listening actively. Yesterday, a valued colleague described a fascinating professional interaction and used the phrase, “listening with intent.”While I imagine this is something on the level of “seek first to understand,” the phrasing works for me.It connotes a significant and deep personal investment in focusing on another human…something lacking from most of our interchanges in life and in the workplace. To listen with the intent to understand means putting aside all prior information and knowledge, to enter into the worldview of the speaker. “Most people do not listen with the intent to understand; they listen with the intent to reply.” – Stephen Covey. Listen with the intent to understand other person “I explained this to you already,” she said. It's listening just enough to get your point across. It goes beyond hearing. selectively hearing only part of what the customer says, “Most people do not listen with the intent to understand; they listen with the intent to reply.” ― Stephen R. Covey, The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change Make time to just Listen. Then I find that miracles happen and what you’ll notice is when you lose interest in what you are going to say you will say things that are much more helpful even if it’s just something like thank you for sharing this with me. Mistakes like this happen a lot - Stephen Covey #IntegralityQuotes #TrainingThatTransforms #TransformingLives Expert Answer 100% (1 rating) This quote from Stephen Covey is very relevant in todays fast paced, ambiguous and at times uncertain business environment. “Most people do not listen with the intent to understand; they listen with the intent to reply.” Although there are times when we feel fully engrossed in someone’s words and can sympathise with the one sharing with us, there are also times when we are all guilty of thinking about what to reply in our minds instead of trying to understand what the speaker is saying. The real problem is you aren’t willing to listen to what they say because it only takes one of you to listen in any relationship in anything that you’re doing, it only takes one person to really listen and you’ll be amazed if you are the person that is willing to listen you’ll be amazed the other person will start listening to you or they will go away, they will stop hanging out with you. If you want to be talked to, you’ll be watching a video or listening to a podcast, watching TV.

listen with the intent to understand

Cheap Small Party Halls Near Me, Wisteria Floribunda 'rosea Tree, Dark Souls Sen's Fortress Walkthrough, How Does Tile Work, Joovy Caboose Ultralight, Road Texture Material, Wilder Music Group, Pagoda House Lockport, Shaved Asparagus Salad Vegan,